Privacy and Cookie Policy

Effective Date: 31/01/2025
Last Updated: 09/03/2025

Red Sky Driving School ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy and Cookie Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and applicable ePrivacy laws, including the Privacy and Electronic Communications Regulations (PECR).

By engaging with our services or visiting our website, you accept and agree to the practices described in this policy.

Red Sky Driving School is a [sole trader/limited company] offering professional driving lessons within the United Kingdom.

Data Controller:
Red Sky Driving School

Address:  

60 Rogers Road 

Dagenham 

RM10 8JX

Essex
 

Email: info@redskydriving.co.uk
Phone: 07471 598 240 

For the purposes of data protection law, we are the "controller" of the personal data you provide to us.

We may collect, use, store, and transfer different categories of personal data about you, including:

• Full name
• Date of birth (for age verification)
• Postal address
• Email address
• Telephone number

• Provisional or full driving licence number
• Theory test status and/or certificate

• Payment details (processed securely via third-party payment providers; we do not store card information)

• IP address
• Browser type and version
• Device information
• Usage data (collected via cookies and similar technologies — see Section 8)

We collect personal data directly from you and indirectly through your use of our website, including when you:

• Book lessons or services via our website, phone, or in person
• Communicate with us via email, phone, or social media
• Make payments for services
• Subscribe to our newsletter or marketing communications
• Interact with our website and consent to cookies

We process your personal data on the following legal bases:

Purpose of Processing & Lawful Basis under UK GDPR   

1.  Provision of driving lessons and associated services - Performance of a contract

2.  Processing payments and invoicing - Performance of a contract, Legal obligation 

3.  Communicating essential service-related information - Legitimate interests (to manage our relationship)

4.  Compliance with legal and regulatory obligations - Legal obligation 

5.  Sending marketing communications - Consent (you can withdraw at any time) 

6.  Improving and securing our website and services - Legitimate interests (to improve service delivery) 

We may share your personal data with trusted third parties where necessary, including:

• Payment processors (e.g., Stripe, PayPal)
• Driver and Vehicle Standards Agency (DVSA), if necessary for licensing and testing purposes
• IT and web hosting providers, to ensure the functionality and security of our website
• Regulatory and law enforcement authorities, where required under applicable laws

All third parties are required to process your data securely and in compliance with data protection laws.

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for legal, accounting, or regulatory compliance.

Data Type & Retention Period

1.  Student records Up to 7 years for insurance/legal purposes 

2. Marketing communications (with consent) Until you unsubscribe or withdraw 

      consent  

3. Payment and transaction data As required by law (typically 6–7 years)     

Under the UK GDPR, you have the following rights regarding your personal data:

• Right of Access – Request a copy of your personal data we hold.
• Right to Rectification – Request correction of inaccurate or incomplete data.
• Right to Erasure – Request deletion of personal data (subject to legal exceptions).
• Right to Restriction – Request limited use of your data.
• Right to Object – Object to certain processing, including marketing.
• Right to Data Portability – Request transfer of data to another provider.
• Right to Withdraw Consent – Withdraw consent where processing is based on consent.

To exercise your rights, please contact us at info@redskydriving.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
👉 https://ico.org.uk/make-a-complaint/

Our website uses cookies and similar tracking technologies to enhance user experience, analyse traffic, and provide tailored content.

Type & Purpose

1. Strictly Necessary Cookies Essential for website operation (e.g., booking functionality).   

2. Performance/Analytics Cookies Analyse website usage and performance (e.g. Google Analytics).

3. Functionality Cookies Remember user preferences and settings.   

4. Marketing/Targeting Cookies Provide relevant advertising (only with consent).    

Cookie Name, Purpose & Duration    

1. PHPSESSID -  Maintain user session - Session   

2. _ga (Google Analytics) - Track user behavior - 2 years   

3. _gid (Google Analytics) - Daily user interaction tracking - 24 hours   

4. cookie_notice_accepted - Store cookie consent status - 1 year    

You can manage cookie settings via your browser. Links for guidance:

• Chrome
• Firefox
• Edge
• Safari

Please note that disabling cookies may impact the functionality of our website.

By continuing to use our website, you consent to the placement of cookies as described. A cookie banner allows you to manage consent preferences on your first visit.

We implement appropriate technical and organisational measures to protect your data, including:

• SSL encryption for all online communications and transactions
• Secure servers and restricted data access
• Regular security audits and updates

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. You should review their privacy policies before submitting any personal data.

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, with the updated date at the top.

If you have any questions or concerns about this Privacy and Cookie Policy or your personal data, please contact us:

Red Sky Driving School

Email: info@redskydriving.co.uk
Telephone:  07471 598 240